FAQ's
Collapsible content
What types of businesses do you serve?
We provide cleaning services for a variety of industries, including offices, retail spaces, medical centers, data centers, and more. No matter the size or type of your business, we can tailor our services to meet your needs.
Do you offer eco-friendly cleaning options?
Yes, we use eco-friendly, non-toxic products to ensure the safety of your employees and the environment. Our green cleaning solutions are just as effective as traditional products without the harmful chemicals.
What is included in a standard office cleaning service?
Our standard office cleaning includes dusting, vacuuming, mopping, disinfecting restrooms and kitchens, cleaning glass surfaces, and removing trash. We also offer additional services like carpet cleaning, appliance cleaning, and minor repairs upon request.
Can you create a custom cleaning schedule?
Absolutely. We offer flexible cleaning schedules that can be daily, weekly, bi-weekly, or on-demand. We work with you to create a plan that fits your business's specific needs and operational hours.
Do you provide one-time cleaning services?
Yes, we offer one-time cleaning services for special occasions such as events, move-in/move-out, or deep cleaning needs. Contact us for more details.
Are your cleaners insured and trained?
Yes, all of our cleaners are fully trained and insured. We take pride in employing experienced professionals who understand the importance of maintaining a clean and safe environment.
How do you ensure quality control?
We have a dedicated quality control team that performs regular inspections to ensure that our cleaning services consistently meet the highest standards. We also encourage client feedback to continuously improve our services.
What should I do if I am not satisfied with the cleaning service?
We offer a 100% satisfaction guarantee. If you’re not satisfied with our service, let us know within 24 hours, and we will address the issue promptly at no additional cost.
How do I get a quote for your cleaning services?
You can easily request a free quote by contacting us through our website, phone, or email. We’ll assess your needs and provide a tailored quote based on your business size and cleaning requirements.
Do you provide cleaning supplies, or do we need to supply them?
We provide all necessary cleaning supplies and equipment. If you prefer specific products or have any particular requests, we’re happy to accommodate those as well.
What safety measures do you take during COVID-19?
We follow strict health and safety protocols, including electrostatic disinfecting and the use of hospital-grade disinfectants. Our staff is trained to sanitize high-touch surfaces and ensure a safe work environment.
Can you clean after business hours?
Yes, we offer cleaning services during non-business hours, including evenings and weekends, to minimize disruption to your operations.